All orders ship from NYC within 2–3 business days (Mon–Fri, excluding holidays). You’ll receive a tracking email the moment your package goes out.
Shipping Times
Most U.S. orders arrive within 3–7 business days after shipping.
International delivery varies based on destination and carrier.
Shipping Costs
Calculated at checkout. We don’t markup postage — you pay what we pay.
Marked “Delivered” but not Received
If your tracking shows “delivered” but you haven’t received it, please check with neighbors or your local post office first. Once an order is scanned as delivered, we can’t assume responsibility for theft or misdelivery.
Packaging
All VYLIN orders ship in recyclable poly mailers — because good design shouldn’t come at the planet’s expense.